Privacy Policy

Who we are

Pawtisserie is a dog grooming and training business based in Kalamaria, Thessaloniki, Greece. For any privacy-related question you can reach us at pawtisseriegr@gmail.com.

Data we collect

Contact form: when you message us we collect the name, email, phone number and message content you provide, solely to respond to your enquiry. These submissions are processed through Netlify Forms.

Usage data: with your consent, we collect anonymous statistics about how visitors use the site (pages viewed, approximate location, device and browser) through the cookies described below.

Cookies and tracking

We only place analytics and advertising cookies after you accept them via our cookie banner. If you decline, none of these cookies are set and no tracking takes place.

Google Analytics — measures how the site is used so we can improve it. Sets cookies such as _ga and _gid. Provided by Google Ireland/LLC.

Meta Pixel — lets us measure and improve our Facebook and Instagram advertising and show relevant ads to people who have visited the site. Sets cookies such as _fbp. Provided by Meta Platforms Ireland.

You can change or withdraw your choice at any time using the 'Cookie settings' link in the footer, or by clearing cookies in your browser.

Who we share data with

Your data may be processed by our service providers acting on our behalf: Netlify (site hosting and forms), Google (analytics) and Meta (advertising). Some of these providers may transfer data outside the EU/EEA, including to the United States, under safeguards such as the EU Standard Contractual Clauses and the EU–US Data Privacy Framework.

We never sell your personal data.

Your rights

Under the GDPR you have the right to access, correct, delete or restrict the processing of your personal data, to object to processing, and to data portability. To exercise any of these, email us at pawtisseriegr@gmail.com.

You also have the right to lodge a complaint with the Hellenic Data Protection Authority (www.dpa.gr).